About Sbitany Company

Our journey began in 1961 when Akram Issa Sbitany founded the company. Since then, we have proudly evolved into Palestine's leading retailer of home appliances and electronics. Our commitment to Customer Centricity has been instrumental in our success, as we continuously strive to understand and meet the evolving needs of our valued customers.

Integrity serves as the cornerstone of our business, guiding our every action. We conduct ourselves with the utmost transparency, honesty, and ethical responsibility in all interactions with customers, partners, and stakeholders.

Dedication to Innovation is evident through strategic partnerships and our focus on incorporating the latest technology. By securing exclusive distribution rights for global brands such as LG, Beko, Bissell, Philips, and Midea, we ensure our customers have access to cutting-edge products and solutions. We also take pride in featuring Dyson, Asus, and operating as an authorized Apple Reseller in the Palestinian market, offering a wide range of high-quality choices.

Collaboration is fundamental to our operation. As a team of experts, we work together to provide a unique customer journey and after-sale experience. Our extensive network of retail stores and customer care & maintenance centers across Palestine demonstrates our commitment to delivering exceptional service.

Excellence serves as our benchmark. We set the highest standards, from product quality to service efficiency, consistently exceeding customer expectations.

At Akram Sbitany & Sons Co., we consider our Community Commitment a paramount aspect of our identity, deeply intertwined with our roots in Palestine. Through our 'WE CARE' Corporate Social Responsibility program, we partner with SOS Children’s Village in Palestine, dedicating ourselves to improving the lives of orphaned and vulnerable children. This partnership aligns with SOS's mission of providing loving homes and comprehensive support for these children, contributing to a brighter future for the Palestinian community.

We believe that our business goes beyond providing quality products and services; it involves giving back and being an active force for good in the communities we serve.

Our core values of Customer Centricity, Integrity, Innovation, Collaboration, Excellence, and Community Commitment are not just words; they define who we are and underpin our mission to serve our customers and community with excellence.